Service Call KC

Project Type
eCommerce & Workflow
Project Type Coffee
Equipment Maintenance
Project Type
6 Months

Elevating Specialty

Coffee Equipment Maintenance

A complete digital overhaul combining premium aesthetics with powerful backend automation.

THE CHALLENGE

Bridging Craftsmanship & Efficiency

Service Call KC faced a disconnect between their high-quality technical service and their digital presence. They needed a system that looked premium while handling complex logistical workflows.

Visual Representation

The client lacked professional photography, with only raw workshop photos available. Organizing an onsite shoot was logistically impossible.

Operational Chaos

Manual dispatching, invoicing, and inventory tracking led to inefficiencies and missed opportunities for growth.

Visual Representation
The existing brand didn't reflect the premium nature of La Marzocco and other high-end equipment they serviced.

AI TRANSFORMATION

From Raw Workshop to Premium Studio

Utilizing advanced generative AI and creative compositing, we transformed raw client smartphone photos into high-end studio assets without a single photoshoot.

Original Client Photo


GEN AI REFINEMENT

Agency Output

Original Client Photo


GEN AI REFINEMENT

Agency Output

No Onsite Photoshoot Required

Leveraging AI Image Generation models and Photoshop to save ~$5k+ in photoshoot production costs.

✔️ Lighting Correction

✔️ Background Removal

✔️ Texture Enhancement

Powered by n8n

Automation & Workflow

With the help of n8n we built a custom backend infrastructure that automates the entire service lifecycle, from the moment a client requests a repair to the final invoice generation. We also integrated Dispatch Native for the team for Smart Dispatching and service call bookings to help plan out appointments for the day.

  • Smart Dispatching Geo-location based technician assignment

  • Auto-Invoicing

    Generates PDF invoices upon job completion.

  • Live Scheduling
    Real-time calendar sync for bookings.

  • Inventory Sync
    Automatic parts deduction and reordering notifications.

End-to-End Efficiency

Reduced administrative time by 70% allowing technicians to focus on repairs rather than paperwork.

dispatch native

Integration with Dispatch Native

Our Holistic Solution

The Process

Ready to elevate your digital presence?