Law firms
AI receptionist and intake for law firms
A voice AI built for intake-heavy practices — personal injury, family, immigration, criminal defense — that qualifies new matters, screens for basic conflicts, and books paid or free consults around the clock without losing leads to the next firm.
The problem
Where leads slip through
- —Most legal leads call after hours or on weekends.
- —Front desk and paralegals can't run intake during depositions or court.
- —Conflict-of-interest screening adds friction and slows booking.
- —Generic answering services don't qualify matter type or urgency.
Call types it handles
Trained on the real inquiries your front desk hears every day.
- New-matter intake (PI, family, immigration, criminal)
- Conflict screening (basic party-name check)
- Consultation booking — paid or free
- Existing-client status questions
- Document and deadline questions
- Referral routing
Booking workflow
Capture, qualify, book.
Intake the matter
AI captures matter type, key facts, jurisdiction, opposing parties, and urgency.
Screen and qualify
Runs basic conflict screen against your party list, confirms practice-area fit, captures contact info.
Book the consult
Books a paid or free consult on the right attorney's calendar with full intake notes attached.
Escalation rules
Active arrests, restraining orders, and time-sensitive matters route to the on-call attorney's cell. Conflict hits route to the firm administrator before booking is offered.
Real-world scenarios
11pm car accident
Caller was just in a crash. AI captures the basics, screens for conflicts, books a consult for the next morning, and sends a confirmation with what to bring.
Family law consult
Caller asks about divorce process. AI explains the firm's consult model, captures opposing party for conflict screening, and books a paid 30-min consult.
Existing client update
Client calls asking about a filing deadline. AI confirms identity, looks up matter status from CRM, and routes to the assigned paralegal's queue.
AI intake vs. legal answering service
| Capability | Hatched Pixel | Legal answering service |
|---|---|---|
| Qualifies by practice area | Trained on your matter types | Generic message-taking |
| Initial conflict screen | Against your party list | Not offered |
| Books consults | On attorney calendar | Takes message, you call back |
| Available 24/7 | Always | Premium tier |
| Cost | Flat monthly | Per-minute, scales fast |
Frequently asked
Ready to stop missing calls?
Tell us which lead handoff needs work and receive a practical next step by email. A call is optional.