Med spas & aesthetics
AI receptionist for med spas and aesthetics
A voice AI receptionist that books consults, qualifies treatment interest, answers pricing questions, and protects your front desk's time — without losing the warm, on-brand experience your clients expect.
The problem
Where leads slip through
- —Front desk juggles in-room clients and ringing phones.
- —After-hours inquiries about Botox, fillers, and laser go unanswered.
- —No-shows from under-qualified bookings hurt provider utilization.
- —Generic answering services don't speak your treatment menu.
Call types it handles
Trained on the real inquiries your front desk hears every day.
- Consult bookings for Botox, fillers, lasers, body contouring
- Pricing and package questions
- Pre/post-care instructions
- Membership and loyalty inquiries
- Rescheduling and confirmations
- Returning-client follow-up bookings
Booking workflow
Capture, qualify, book.
Warm greeting
Branded voice answers with your spa's tone — never robotic.
Qualify treatment intent
Asks treatment area, history, and budget so the right provider and time block are booked.
Book with deposit prompt
Books on your calendar and can send a deposit link via SMS to reduce no-shows.
Escalation rules
Medical questions, complications, or VIP clients route to a designated staff line. Sensitive cases trigger a callback task with full transcript for the practice manager.
Real-world scenarios
Saturday Botox inquiry
New client calls at 9pm asking about pricing. AI shares package options, qualifies treatment area, and books a Monday consult with deposit link.
No-show recovery
Client misses an appointment. Missed-call text back fires within seconds with a reschedule link, recovering the booking.
Membership upsell
Returning client asks about a single session. AI mentions the membership option, then routes a follow-up to the membership coordinator.
AI receptionist vs. shared front desk
| Capability | Hatched Pixel | Front-desk only |
|---|---|---|
| Answers during treatments | Every call, every time | Drops to voicemail |
| After-hours bookings | 24/7 | Lost to competitors |
| Treatment-aware script | Trained on your menu | Varies by staff |
| Reduces no-shows | Deposit + SMS confirms | Manual follow-up |
| Cost | Flat monthly | Per FTE salary |
Frequently asked
Ready to stop missing calls?
Tell us which lead handoff needs work and receive a practical next step by email. A call is optional.